An anonymous letter to the CMPL Board of Trustees is an intentionally unsigned letter, which includes written and electronic communications, has no traceable return address, and requests the attention of the CMPL Board of Trustees. The letter may be addressed to members of the CMPL Board of Trustees, the Library Director, an employee or a volunteer of the CMPL.
All such anonymous letters will be reviewed and adjudicated by the Library Director and the President of the CMPL Board of Trustees and, when necessary, in consultation with the Board. The Library Director shall maintain a file for anonymous letters. The Anonymous Letter file will be accessible only by the Library Director and the Board of Trustees, unless the letter is requested by an authorized individual or organization.
If the letter is threatening in nature, a copy of the letter will be given to the individual(s) threatened and to the Charlestown Chief of Police, with a dated cover letter signed by the CMPL Board of Trustees President. The CMPL Board, staff and the Library Director will be informed that a threatening letter has been received. Threatening complaint letters will be kept permanently.
If the letter is a non-threatening complaint or recommendation and concerns a safety issue, the letter will be filed and kept for one year by the Library Director who shall consult with the President and the Board on the issue. All other non-threatening letters of complaint or recommendation will be filed and kept for one year by the Library Director who may consult with the President and the Board regarding the issue raised.
Board approved: February 16, 2021
- Mission Statement and Service Policy
- Statement on Confidentiality and Privacy
- Library Patron Code of Conduct
- Circulation Policy
- Displays and Exhibits Policy
- Computer, Internet, and Wireless Use Policy
- Fundraising and Donations Policy
- Materials Selection Policy
- Social Media Policy
- Unattended Children Policy
- Use of the Library by Outside Groups
- Photography, Filming, and Video Policy